Working in a restaurant as a server/waitress can be a pain in the butt. Different owners want things done in different ways. Some even have a book of rules that you must go by. For the new person just starting out it is a matter of learning these rules but for the person that has been doing this type of work for years, you must throw out everything you do and try to start over.
Within these rules there are terms of measure like: Golf ball of whipping cream, 4 level scoops of ice cream, brown souffle half full, one ladle but there are many different sizes of ladles. Other rules are like, you are to give a straw with soda but not with ice tea but if they ask for one you can give it to them. Microwave 15 seconds for brownie and 45 seconds for corn bread. Always carry drinks on a tray and never dip plastic glasses into ice, always use the ice scoop to put ice into plastic glasses.
The hardest time for me is when we get busy. I go into automatic mode and shit just happens. First of all I want you to understand that it takes three of this scoops to fill one glass, this is a waste of time for me and time is crucial. Then having to tray one or two glasses? I don't know, I'm thinking that the costumer wants the drink and don't care if my hand on the thing.
Both of my manager understand when I forget and don't usually say anything to me about it; however; the female owner came in one day and was standing at the ice. We were very busy and I.... Yes... I did... Right there in front of her and the world stopped. She tells me, "Never, never ever, don't ever, never...(well at this point I want to laugh but she continues to go on) never, don't YOU e-v-e-r dip a glass in the ice e-v-e-r, n-e-v-e-r. I said, "Yes, I'm sorry," and went on. This happened two weeks ago and now when ever anyone is scooping ice they repeat this. Of course they are scooping with the glass while they say this.
haaahhhaa!!!! Great story!!! Damn I can relate.
ReplyDelete"Never ever e-v-e-r".....tooo funny!
Sooooo, when can I link?
When you say I'm ready. I wouldn't want to embarrass you.
ReplyDeleteI like this. I work in a bureacracy and shake my head every day at these petty little rules that have no purpose but to feed someone's need to control.
ReplyDeleteWhen I was a teenager, my first job was working in a public library shelving books. In the first week I worked there, one of the librarians caught me forcing a book into a packed shelf. She gave me a lecture about how "books need to breath" and made me shift about four rows of books to fit the one book in. It taught me to look around to make sure she was no where in sight the next time I was forcing a book onto a packed shelf.
tim-elvis: Yes, that is her way of controlling people and my way is to scoop the glass into the ice when she's not around. Am I bad...? Whatever...
ReplyDelete